Saturday, November 10, 2012

Mystery Shopper

Besides being a comfort advocate for Randy, I have decided that I am not a trouble maker but rather a "mystery shopper."  A private shopper that spies on whether or not an establishment is doing its due diligence i.e. providing "excellent" service.  With VCH it is not necessary to spy on it as it is an open lens as everything is there for anyone to see. Like reading Single Use sterile medical products when in fact VCH does not follow that protocol consistently.

Burnaby General Hospital had 85 deaths to infections within 2.5 years which could be attributable to it not following manufacturer's instructions.

On Friday I contacted Covidien asking them not to sell their products to the health authorities because the B.C. health authorities are not following their instructions and are putting patients at risk of repeated infections.

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